IT Support / IT Technician

Job Scope

  • Install hardware, peripherals devices, services, configuration, directories, storage and the associated software.
  • Support end users via remote desktop software, telephone or instant messaging tools to identify and solve technical problems.
  • Good understanding of helpdesk ticketing systems.
  • To provide on-site technical support and troubleshooting of hardware and software problems to end users.
  • To provide proper documentation on system configuration and updates.
  • To monitor and ensure smooth daily IT operations in the organization.
  • Able to work independently and managing projects as a team.
  • Willing to travel and can work in Kepong.

Job Requirements

  • Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in any field.
  • Required language(s): English, Bahasa Malaysia
  • At least 2 Year(s) of working experience in the related field is required for this position.
  • Required Skill(s): Networking, Firewalls, Hub/Switch, Microsoft Windows Environment, Active Directory, Virtualization, Hyper-V, VMware, PowerShell, Azure, Microsoft Office, Office 365
  • Preferably Junior Executive specialized in IT/Computer – Network/System/Database Admin or equivalent.
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Senior IT Engineer

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